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Support

+46 (8) 546 201 20

Support is provided
Monday - Friday 9:00 (am) - 5:00 (pm) CET

With a valid Maintenance agreement

YOU HAVE

Software maintenance

The maintenance agreement includes both minor and major software upgrades, which means that you will always have the latest version.

Technical support

We explain how the software works and how to best operate it. We also assist if technical bugs or other issues are discovered in the software

User forum

As a maintenance agreement user, you also get access to our user forum, a knowledge database where the support team and other users interact and share information.

Access the user forum

  • You have to have IDA ICE 4.6 (or higher)
  • You have to register (first time starting IDA ICE)
  • Choose Help > Support > Ask a question

Send a project file to the support

  • Start IDA ICE
  • Choose Help > Support > Send project file...

Support through Teamviewer